TNC Walk In Clinic - Patient-friendly access to urgent care and telehealth.
About the project
TNC Walk In Clinic needed a patient-friendly website that could make urgent care, telehealth, online check-in, and payment information easier to find.
Ler Web Services organized the clinic experience around practical navigation, healthcare trust, and streamlined digital actions for patients on desktop and mobile.
Challenge
TNC Walk In Clinic needed to serve patients who often arrive with urgent questions about care, telehealth, online check-in, and payment options.
The challenge was turning clinic information into patient-friendly navigation so visitors could quickly understand services and take action from any device.
Color Palette
Typography
Brand Typography
Montserrat + Open Sans
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Clinic blues, light patient-facing tones, and a red action accent make urgent-care information direct and easy to navigate.
The typography pairing supports strong headlines, readable body copy, and a flexible voice that can scale from campaign moments to product detail pages.
The approach
We prioritized practical patient needs: finding services quickly, understanding telehealth options, checking in online, and locating payment information.
The result is a clearer clinic website that supports urgent decisions while keeping the experience approachable on mobile and desktop.
Our process
We focused on patient access, making urgent care and telehealth information easier to understand while supporting check-in, payment, and WordPress management needs.
01 · Patient journey discovery
We reviewed the clinic services, patient questions, and urgent-care decision points that needed to be clearer online.
- Patient journey
- Service priorities
- Access needs
02 · Check-in & payment UX
We organized online check-in and payment cues so patients could understand what to do before arriving or starting telehealth.
- Check-in flow
- Payment cues
- Mobile UX
03 · Healthcare web design
We designed clear healthcare pages with strong hierarchy, accessible content, and responsive layouts.
- Healthcare pages
- Content hierarchy
- Responsive design
04 · WordPress launch QA
We tested forms, responsive behavior, payment paths, and WordPress admin needs before launch.
- WordPress QA
- Form testing
- Launch review
Outcomes that matter
TNC Walk In Clinic now has a clearer patient experience for urgent care, telehealth, and check-in flows.
The site makes important information easier to scan on mobile and easier to act on during time-sensitive visits.
The structure can support new services, payment details, and clinic updates over time.
Feedback from client
The site gives patients clearer information and helps them move toward the right care option faster.